Reference

Legal Terms That Govern Your Account

These terms set out how n99com operates your account, handles your data, and manages access where local law in Pakistan permits.

Account PolicyData HandlingPakistan EligibilityContact RightsCookie Use
n99com Legal Terms That Govern Your Account
REACH OUR TEAM

How to Contact Us About Legal or Policy Matters

If you have a question about these terms, want to request a copy of your account data, or need to report a concern, our support team handles policy queries directly. You can reach us through live chat inside your account, by email, or through the help form — all three routes go to the same team. For data requests, include your registered account email so we can verify your identity before processing.

Live Chat Open the chat icon inside your account dashboard to reach the support team directly for policy and account queries.
Email Support Send your legal or data query to our support email address, found in the account help section, with your registered email in the subject line.
Help Form Use the help form in your account settings to submit a written request — useful for data access, correction, or deletion requests.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We collect only what is needed to run your account — registration details, transaction records for JazzCash, Easypaisa, and Raast payments, and session data for security. We do not sell your personal information to third parties. Account data is retained for as long as your account is active and for a period after closure as required by applicable law. You can request a copy of your data, ask us to correct inaccurate records, or request deletion by contacting support with your registered email.

Data Collection We collect registration details, payment transaction records, and session logs. Nothing beyond what is needed to operate your account and process your wallet transactions.
Cookie Use Cookies keep your session active and help us understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.
Account Security Account access is protected by password and OTP verification. If you notice activity you did not authorise, contact support immediately to lock your account.
Your Rights You may request access to, correction of, or deletion of your personal data at any time. Submit your request through live chat or the help form with your account email.

Common Questions About Legal Terms and Your Account

These are the questions we hear most often about account policy, data rights, and how these terms apply to Pakistan accounts.

Access depends on local law in your region. We recommend confirming that online gaming is permitted where you are located before creating an account or making a deposit.

We collect your name, contact details, and the information needed to verify your account. Payment records for JazzCash, Easypaisa, and Raast transactions are also stored for security and compliance purposes.

Contact support through live chat or the help form with your registered email address. We will verify your identity and process your data access request in line with applicable law.

Yes. Submit a deletion request through the help form or by email. Some data may be retained for a period after account closure as required by law, but we will confirm what applies to your account.

Any eligible balance can be withdrawn through the standard wallet process before or at the time of closure. Contact support to initiate a withdrawal to your linked JazzCash, Easypaisa, or Raast account.

Updated terms are posted on this page. We recommend checking back periodically. Continuing to use your account after a change is posted means you accept the updated terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.