What We Collect and Why We Keep It
When you open an account, we collect the details you submit — name, contact number, and any payment identifiers linked to your JazzCash, Easypaisa or Raast wallet. We use this to verify your identity, process deposits and withdrawals, and keep your account secure. Transaction logs are
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retained to meet fraud-prevention requirements and to resolve any payment disputes you raise. If you browse the lobby without an account, we still collect device and session data through cookies — this helps us keep the platform stable and understand how pages load on mobile. We
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do not sell your personal data to third parties. Data shared with payment processors like JazzCash or Easypaisa is limited to what those processors need to complete a transaction. Retention periods vary: active account data is held while your account remains open; closed account data may
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be retained for a period required under applicable rules. Availability of this service depends on local law and eligible regions. If you have questions about a specific data category, use the contact path in the Support section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.